Frequently Asked Questions

• Who will look after my child?

  When your child joins the nursery you will be introduced to your child’s key person. They will build a special relationship with your child and yourself; taking the main responsibility for your child’s needs. The key person will let you know at the end of the day the activities that your child has been participating in, what progress they have made, the friends they have been playing with, what they have eaten, toileting info and any other key info. This information will be written on a daily care sheet for you to take home and keep. Your key person will work closely with you listening to your wishes and ensuring these are met.

• What will happen when my key worker is off?

  When your key worker is absent from nursery the room supervisor will be responsible for your child. All staff know the children in their room so no opportunity is missed to help your child develop.

• Do you accept childcare vouchers?

  Yes, we accept all types of childcare vouchers.

• How can I pay for my childcare?

  We accept cash, cheque, standing orders and childcare vouchers.